Virtual or online visiting (Life Lines project)

This link will take you to the Life Lines project, a project that enables virtual, video or online visiting in Intensive Care, whilst families are not allowed to visit in person. Life Lines enables families to connect with their loved one and with the staff looking after them, using a tablet or mobile phone and an app (called aTouchAway™) on a secure online platform. Not all ICUs are using this or platform, however, and there are a number of different platforms in use. Ask the staff to let you know which one they are using. 

Use this link to find out more about which ICUs are involved in the Life Lines project, how it works, and how to set up a virtual, video or online visit at your loved one's Intensive Care Unit. There is also a page of Frequently Asked Questions, that you might find helpful.